I’m having a technical issue. What should I do?

We're very sorry if the game doesn't work on your device as it was expected. If you're having trouble playing the game, try some of these st...

Missing internet connection

Make sure you are currently connected to the network and that your connection is fairly stable. Even if the network indicator shows a good s...

My device heats up a lot while playing

Devices (especially high-end ones) really often get heated while running time-consuming games and applications — this is normal. However, if...

Game crashes or freezes

Reboot your device and try to log in again.Check for updates to the game.Check for new updates for your device.Check your device to meet the...