We're sorry to know that the game doesn't work on your device as expected. If you're having trouble playing the game, please do the following:
  1. Check out the Known Issues section — we may already know about your problem and we're working to fix it.
  2. Restart your device.
  3. Check for a game update on the App Store or Google Play.
  4. Check for a system update on your device.
  5. Check if your device meets the minimum system requirements. If your device does not meet these requirements the game may not work properly.
If none of these actions helped, please contact our Support Team and describe the problem in as much details as possible:
  1. What exactly is the problem and how does it appear in the game?
  2. What actions are causing the problem?
  3. When was the problem first discovered (after game update, reinstall, etc.)?