Make sure you are currently connected to the network and that your connection is fairly stable. Even if the network indicator shows a good signal, it does not guarantee the stability of the connection if the network is overloaded or there is any problem.

If you use mobile internet, try switching to Wi-Fi. We advise you to use Wi-Fi or at least 3G/4G connectivity to play games, which provide a stable connection.

Try restarting your device and re-entering the game.

If the problem persists after all the actions, check the connection in other apps. If they also experience similar problems, something is likely to have happened to your internet connection.

If you only experience a connection problem in the game, please contact our support team.