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General questions
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I'm unable to connect to the "Teams" tab
If your Internet connection is unstable, you may see a pop-up window with a message about connection problems, since this will cause the "Te...
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New levels aren't downloading
Sometimes new level downloads freeze with several megabytes left. If this has happened to you, try:Connecting using your mobile data network...
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I don't want to receive notifications
At this time, notifications can only be disabled in your phone settings.We promise we won't send notifications when it's late at night in yo...
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How can I change the game language?
Rescue Dash uses your device language. To change the game language, change the language in your device settings and then restart Rescue Dash...
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Can I play in vertical mode?
Rescue Dash does not support vertical mode.
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How do I close the game?
There is no 'Quit' button in the game.To close the game, open the main screen of your device as you usually do it. Or open the 'Recent apps'...
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How can I play Rescue Dash on the computer?
1. Type 'Microsoft Store' in the search bar and click the app icon;2. In the search bar type "Rescue Dash" and click the game icon;3. Click ...
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How can I change my player name?
In the main menu, tap your avatar in the upper-left corner, and tap the edit button in the menu that appears.
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When will new languages be available?
Translating an entire game into a new language is a very difficult and time-consuming task, so the decision to add a new language is only ma...