How can I turn off the ads?

Ads between levels are a common practice and a great way to make the game available for free.We understand why you may not like the ad featu...

How can I get a refund for a purchase?

If you want a refund for a purchase made in Rescue Dash, please contact our Support Team using the chat button which you can always find at ...

Do I have to spend money to play Rescue Dash?

Rescue Dash is a free game, and you can complete all levels without making a purchase.

I watched an ad but didn't get a Bonus

Tap the chat button at the upper right corner. Describe the problem and send the message. Our Support Team will help sort things out as quic...

My child accidentally made a purchase. Can the payment be refunded?

If your child accidentally made a purchase and you would like a refund, please contact our Support Team using the chat button which you can ...

How can I avoid accidental purchases?

Rescue Dash is free, but you can make purchases within the game using real money. If you want to avoid accidental purchases, restrict purcha...

How do I make a purchase in the Store?

Open the "Store" tab;Select the number of Coins you would like to purchase or select a Coin pack;Pay according to the rules of Apple or Goog...

How can I pay for my purchases?

All purchases are made through your device's app store: the Apple App Store or Google Play. Therefore, the payment method that is supported ...

How can I delete my payment info or credit card?

All purchases are made through your device's app store: the Apple App Store or Google Play. This means you can change your payment info thro...

How can I see my payment history?

All of your purchases are made through your device's app store: the Apple App Store or Google Play.Learn more here:Apple App StoreGoogle Pla...

Why am I unable to make a purchase?

Information about solving shopping problems through a Google account can be found through this link.If it didn't help, please contact our Su...

Purchases made by others using your account

Please note that all purchases in Rescue Dash are made exclusively through Apple or Google.If you have received a suspicious receipt from iT...